1 Introduction

• Learning in Museums Archives and Libraries: Key government agendas, briefing paper, London's Museums, Archives and Libraries, 2003. Available at www.lmal.org.uk
• Every Child Matters, The Stationery Office, 2003. Available at www.dfes.gov.uk/everychildmatters
• Learning to Listen: Core Principles for the involvement of children and young people, Department of Culture, Media and Sport, nd. Available at www.culture.gov.uk
• Kirby P., Lanyon C., Cronin K. and Sinclair R., Building a Culture of Participation: Involving Children and Young People in policy, service planning, delivery and evaluation, Department for Education and Skills, 2003. Available at www.cypu.gov.uk/corporate/participation
• Start with the Child: Report of the CILIP Working Group on library provision for children and young people, CILIP, 2002. Available at www.cilip.org.uk/advocacy/startwiththechild
• Empowering the Learning Community. Report of the Education and Libraries Task Group to the Secretaries of State for Culture, Media & Sport and for Education & Employment, Library and Information Commission, 2000. Available at www.lic.gov.uk/publications/policyreports/empower/
• Healthy School Standard www.hda.nhs.uk/html/improving/nhss.html
• Sure Start www.surestart.gov.uk
• Skills for Life. www.dfes.gov.uk/readwriteplus and www.basic-skills.co.uk
• Excellence and Enjoyment - A Strategy for Primary Schools, DfES, 2003 www.standards.dfes.gov.uk/primary/
• National Numeracy Strategy (NNS) and National Literacy Strategy (NLS) www.standards.dfes.gov.uk/primary/mathematics/ and www.standards.dfes.gov.uk/primary/literacy/
• The Key Stage 3 National Strategy, DfES 2000. Available at www.standards.dfes.gov.uk/keystage3
• All Our Futures: Creativity, culture and education, National Advisory Committee on Creative and Cultural Education, DfEE, 1999. Available at www.artscampaign.org.uk/campaigns/education/summary.html
• The Future of Higher Education, January 2003. DfES White Paper available at www.dfes.gov.uk/highereducation/hestrategy/ and www.aimhigher.ac.uk
• Skills for Life The National Strategy for improving adult literacy and numeracy skills, DfES, 2001. Available at www.dfes.gov.uk/readwriteplus
• Learning and Skills Development Agency www.lsagency.org.uk
• University for Industry/Learn Direct www.ufiltd.co.uk
• Adult Learning www.waytolearn.co.uk
• Neighbourhood Renewal www.neighbourhood.gov.uk
• Meier D., The Accelerated Learning Handbook 2000
• Kolb D., Experiential Learning: Experience as the Source of Learning and Development, 1984
• Lawrence G., People Types and Tiger Stripes: A Practical Guide to Learning Styles, 1982
• Gardner H., Frames of Mind, 1983
• Dryden G. and Vos J., The Learning Revolution (Visions of Education), 2001
• Current learning theories and a summary of learning styles in the context of schools education - www.funderstanding.com/learning_styles.cfm
• Accelerated learning principles and exercises - www.alcenter.com
• Honey and Mumford's learning styles inventory at www.peterhoney.com
• Schramm J., How do people learn? Chartered Institute of Personnel and Development, 2002. Available from www.cipd.org.uk
• Harris J., 'That's What your Brains are For': An account of the Norfolk 'Thinking Schools, Thinking Children Project, Norfolk County Council and the National Primary Trust, 2003
• The Thinking Skills website www.standards.dfes.gov.uk/thinkingskills/.

2 Use the framework

• Access to Museums, Archives and Libraries for Disabled Users: Self Assessment Toolkit 1, Resource, 2003 www.mla.gov.uk
• Self Assessment Toolkit: Cultural Diversity. For Museums, Archives and Libraries, Asdal Institute with Media Technology Consultancy for Resource, 2003 www.mla.gov.uk
• Access for All Toolkit, MLA 2004 www.mla.gov.uk
• Best Practice Guide for Visitor Attractions, English Tourism Council, 2001.
  Further information at www.visitbritain.org/ukindustry/
• A Catalyst for Change: the Social Impact of the Open Museum, Research Centre for Museums and Galleries for the Heritage Lottery Fund, 2002

3 Measure Learning

• Hooper-Greenhill E., Dodd J., Moussouri T., Jones C., Pickford C., Herman C., Morrison M., Vincent J. and Toon R., - Measuring the outcomes and impact of learning in museums, archives and libraries: The Learning Impact Research Project end of project paper - Research Centre for Museums and Galleries, University of Leicester 2003.
  www.mla.gov.uk/action/learnacc/00insplearn.asp
• The generic learning outcome system: measuring the learning outcomes and impact of learning in museums, archives and libraries - short report - Research Centre for Museums and Galleries, University of Leicester www.mla.gov.uk/action/learnacc/00insplearn.asp
• Moussouri T. - A context for the development of learning outcomes in museums, archives and libraries Resource / Research Centre for Museums and Galleries, University of Leicester 2002
  www.mla.gov.uk/action/learnacc/lirp.asp
• Hooper-Greenhill E. - Developing a scheme for finding evidence of the outcomes and impact of learning in museums, archives and libraries: the conceptual framework
• Research Centre for Museums and Galleries, University of Leicester 2002
• A Catalyst for Change - the Social Impact of the Open Museum Research Centre for Museums and Galleries/Heritage Lottery Fund - August 2002
• Bristish Sociological Association Statement of Ethical Practice www.britsoc.org.uk/about/ethic.htm
• British Educational Research Association www.bera.ac.uk/
• Inspiring Children - The Impact of the Summer Reading Challenge The Reading Agency - September 2003
• Robert Gordon University - The Impact of the School Library Resource Centre on Learning - Library and Information Commission - 2001

4 Win support

• Sure Start www.surestart.gov.uk
• Skills forLife. www.dfes.gov.uk/readwriteplus and www.basic-skills.co.uk
• Children's Fund www.cypu.gov.uk/corporate/childrensfund/index.cfm
• Creative Partnerships www.creative-partnerships.com
• Connexions www.connexions.gov.uk
• Learning and Skills Councils guide to targets at www.senet.lsc.gov.uk/guide2/lsctargets/index.cfm
• Renaissance in the Regions
  www.mla.gov.uk/action/regiona/00renaiss.asp
• Library and Information Commission - Empowering the Learning Community March 2000 - www.mla.gov.uk/action/empowering
• MLA - Archives Task Force report www.mla.gov.uk/action/taskforce/taskforce.asp
• DCMS - Framework for the Future - www.culture.gov.uk/global/publications/archive_2003/framework_future.htm 
• Centres for Curiosity and Imagination
  www.centresforcuriosity.org.uk/
• Campaign for learning in museums and galleries - www.clmg.org.uk/
• The Archives for Education and Learning Group
  www.archives.org.uk/education/index.asp
• Their Reading Futures www.theirreadingfutures.org.uk/
  The Reading Agency www.readingagency.org.uk/
• American Library Association's "Library Advocates Handbook" www.ala.org/Content/ContentGroups/Advocacy/libraryadvocateshandbook.pdf
• The American Library Association's advocacy resource hub www.ala.org/pio/advocacy/

5 Go further

Learn as organisations

• Peter Senge, The Fifth Discipline: Art and Practice of the Learning Organisation, Random House Business Books, 1993
• Peter Senge et al, The Dance of Change: The Challenges of Sustaining Momentum in Learning Organisations (A Fifth Discipline Resource), Nicholas Brealey Publishing, 1999
• Julie Hay, Transformational Mentoring: Creating Developmental Alliances for Changing Organisational Structures, Sherwood Publishing, 1999
  Leading from the Front Line: Celebrating excellence and sharing practice - a guide for head teachers, NHS managers, senior police officers and senior local government officers, The Prime Minister's Office of Public Services Reform, 2003. Available at www.pm.gov.uk/output

Develop ourselves

• Continuing Professional Development, Museums Association, 2003
• Continuing Professional Development - Developing Excellence, Society of Archivists, nd. Available at www.archives.org.uk/cpd
• Turning Points: Moving into Management. A learning support toolkit for the continuing professional development of library and information graduates, Centre for Research in Library and Information Management (CERLIM), 1998. Available at www.cilip.org.uk/qualifications
• Chartered Institute of Personnel and Development www.cipd.org.uk

Create a Learning Environment

• Rick Rogers, Space for Art: A handbook for creative learning environments, The Clore Duffield Foundation, 2003. Available at www.art-works.org.uk
• Space for Learning, The Clore Duffield Foundation, 2004 (forthcoming). Available at www.art-works.org.uk
• John Dolan and Ayub Khan, 'The Library of Birmingham', Library and Information update, CILIP, August 2002. Available at www.cilip.org.uk/update/issues/aug02
• New Library of Birmingham www.birmingham.gov.uk/lob.bcc

Raise the profile of learning

• Museum Learning Initiative - South West Museums, Libraries and Archives Council. Available at www.swmlac.org.uk/mli/muslin.htn
• Learning in Museums, Archives and Libraries: Guide to Developing a Learning Policy, London Museums Libraries and Archives, nd. Available at www.lmal.org.uk
• Sue Wilkinson, Developing a policy for an education service, Resource, 2000
• Planning for learning: a guide to developing an education policy, London Museums Agency, 2001. Available at www.londonmuseums.org
• Writing an Education Policy, Society of Archivists, nd. Available at www.archives.org.uk/education/archivists.html
• Alan Lawrie, The Complete Guide to Business and Strategic Planning for Voluntary Organisations, Directory of Social Change, 2001

Consult with users and non users

• Perpetua Kirby, Claire Lanyon, Kathleen Cronin and Ruth Sinclair, Building a Culture of Participation: Involving Children and Young People in policy, service planning, delivery and evaluation, Department for Education and Skills, 2003. Available at www.cypu.gov.uk/corporate/participation
• The Disability Portfolio - 12 guides on how best to meet the needs of disabled people as users and staff in museums, archives and libraries, Resource, 2003. Available at www.resource.gov.uk add specific link/ref
• Scottish Arts Council, Evaluation Toolkit www.evaluationforall.org.uk
• Community Profiling: Guidance Notes, Regeneris Consulting for North West Museums Service, 2002. Available at www.nwmlac.org.uk
• Kate Pontin and Emma Hawthorne, MUSEUM FEVER and REPRESENT: Lessons for working with young people in museums, Resource. Available at www.mla.gov.uk
• Which way for work with prisons and vulnerable groups? A signposting kit for museums and galleries, South East Museums, Libraries and Archives Council, 2003. Available at www.semlac.org.uk
• Felicity Woolf Partnerships for learning - a guide to evaluating arts education projects Arts Council England - October 1999
• Involving Users - Improving the delivery of local public services, Service First Unit, Cabinet Office, 2000
• Naomi Horlock (ed), Testing the Water: Young people and galleries, Liverpool University Press and Tate Gallery Liverpool, 2000

Benchmarking

• Jane Weeks and Tim Mason, Standards and Guidelines for Museums, Libraries and Archives in the UK 2003, Resource, 2003. Available at www.mla.gov.uk
• The Audit Commission www.auditcommission.gov.uk
• Charter Mark www.chartermark.gov.uk
• DfES the Standards site www.standards.dfes.gov.uk
• English Tourism Council, Visitor Attraction Quality Assurance Service, English Tourism Council, 2001 www.visitbritain.org/ukindustry/
• European Foundation for Quality Management www.efqm.org.uk
• Investors in People www.iipuk.co.uk
• Matrix Quality Standard for Information Advice and Guidance Services www.matrix-quality-standard.com
• PQASSO: How to implement a quality assurance system. A guide for small voluntary organisations and projects, 2nd edition, Charities Evaluation Services, nd.
• Quality Assurance Agency www.qaa.ac.uk
• Public Sector Benchmarking Service - www.benchmarking.gov.uk/default1.asp

Additional resources

• A Review of Enterprise and the Economy in Education, Howard Davies, Department for Education and Skills/The Stationery Office, 2002. Available at www.dfes.gov.uk/ebnet/download/Review.pdf and www.daviesreview.org
• Culture and Learning: Creating arts and heritage education projects, Arts Council of England and Heritage Lottery Fund, 2002
• Learning through Culture. The DfES Museums and Galleries Programme: a guide to good practice, Research Centre for Museums and Galleries for Department of Education and Skills, 2002. Available at www.teachernet.gov.uk
• What Did We Learn? The Museums and Galleries Lifelong Learning Initiative 2000 - 2002, Campaign for Learning in Museums and Galleries, 2002
• What Did We Learn This Time? The Museums and Galleries Lifelong Learning Initiative 2002 - 2003, Campaign for Learning in Museums and Galleries and Department for Education and Skills, 2003
• Lucy MacKeith and Kate Osborne, Embracing Cultural Diversity and Social Inclusion: South West Museums, South West Museums, Libraries and Archives Council. 2003